What types of programs does FOOD ON FOOT TOURS offer?
- We offer:
- Scheduled food tours by subway/foot with others for individuals and families or groups.
- Private escorted food tours for groups.
- Sports packages for professional and college teams throughout the New York metropolitan area.
- On Your Own non-escorted food tours. NEW IN 2013!
- Feasts and Finds unique special event get-togethers with folks from around the world. NEW IN 2013!
What is the best way to reserve or get tickets?
We do not accept reservations. You must purchase tickets for our events and tours. Most tickets can only be purchased via our website or by phone through our outside ticket service. Some tickets are only available by calling or e-mailing the Food On Food Tour offices. Those tickets are clearly noted.
What type of tickets are offered?
Each event/tour has different types of tickets and pricing. Terms are specific and cannot be changed. Most events are time sensitive so we urge you to be early. For example , if you order non-refundable tickets and miss the tour or event for any reason, including being late you will not receive a refund. It is the responsibility of the guest to read all the terms and agree to them at the time of purchase. There are no switching priveleges. Like a sporting event you are purchasing tickets to a specific date/tour and/or event. Because we have limited spaces for our events/tours we strictly follow the guidelines outlined for each one. Tickets purchased through an affiliate or vendor partner may have different and/or additional options/restrictions.
Your calendar did not show that the event/tour I wanted was sold out but when I went to order tickets there were none left? So how do I find out how many tickets are left?
When a tour sells out we must manually change the calendar and this takes up to 24 hours. To find out in real time how many tickets remain for an event just click on the Ď Click Here To Purchase Ticketsí link. Then click on the event or tour you want and scroll on the quantity tab. The number of tickets still available will be listed. If that number is zero than the event or tour is sold out.
When I clicked on for an event/tour there were just a few tickets left but when I went back on a few minutes later there were no tickets left. Does not mean the event/tour is sold out?
Probably yes but not necessarily. When someone starts to book the last few tickets for an event/tour those tickets are locked out of the system to prevent overbooking. Sometimes people change their mind during the process and do not complete their booking. It takes up to 15 minutes for the system to re-release those tickets so it pays to check again in a few minutes.
Is there a waiting list for events/tours?
We do not have a waiting list. There is no guaranteed space unless you have purchased tickets. If a tour is sold out please check our website in case tickets open up.
If I purchase a ticket with a cancellation option how do I cancel?
The most effective and only official way to cancel is by e-mail so each party has a record. If you have access to both e-mail and phone please use both. All cancellations after 12 hours of purchase must be made directly at email@example.com. Any cancellations attempted through the outside ticket service after the first twelve hours of purchase or after a tour has sold out (whichever comes first) are considered null and void.
Is there a grace period for cancellation?
Any tickets purchased on our website through our ticket service (Brown Paper Tickets) within 12 hours of purchase are cancellable as part of their customer policy (except for ON YOUR OWN FOOD TOURS). We honor that policy but all cancellations within 12 hours of purchase must go through them directly at 1-800-838-3006 or firstname.lastname@example.org. All cancellations after 12 hours of purchase or if a tour is sold out must go directly through Food On Foot Tours as noted in the section above. Please note: Any cancellations done through Brown Paper Tickets after the time noted (even if it is accepted by Brown Paper Tickets) are considered null and void by Food On Foot Tours and all applicable charges will be accessed to the purchaser. There is no cancellation at anytime for ON YOUR OWN FOOD TOURS as you are receiving the information immediately after purchase.
Do Food On Foot Tours events & tours run year around?
Events/tours run all year but may not available or run on very limited basis in January and February. Scheduled events may also be more limited during parts of March, November and December.
Do Food On Foot Tours events & tours run every day?
Escorted events/tours and sports tours do not run every day. On Your Own Food On Foot Tours are available for use on any day although some locations listed on your tour may be closed on major holidays.
Why is the calendar for the month I am looking at blank?
That means that events and tours for that month have not been posted. Scheduled Food On Foot tours are posted on or before the 16th of the previous month. Sports tours are posted at least 30 days in advance and Feasts & Finds events are posted as they are finalized.
Why do certain days on the calendar say "Please Click"?
By clicking on that link you will get the most updated information that we have for that date.
Do you cancel events or tours because of weather?
We rarely cancel events or tours. All events/tours are rain or shine (and may be altered at our sole discretion due to severe weather or travel conditions) so please bring weather gear as needed.
What is the best way to reach you?
For the fastest response the best way to reach us is by e-mail as we do not have operators available at all times. If you call us please be aware that we only return calls to U.S. and Canadian numbers. If you are calling from a hotel we need the following: hotel name and direct line phone number (not chain reservation number) and room number with reservation name. Most hotels will not put us through without at least the reservation name. If you need a return call please let us know how late we can call you NY time. If you leave your name and number please speak slowly and clearly and repeat your number twice, especially if English is not your first language. If you call us on a weekend or busy tour day you may not receive a return call until the next business day. If you are visiting from another country and you are using a temporary phone please be sure to activate your voice mail. Please do not call us from a noisy place as we will not be able to hear your information. Please note: We make every attempt possible to return calls but often cannot reach guests due to incomplete information (often because of poor phone service in Manhattan), wrong numbers or background noise. If you do not hear from us it is usually for one of those reasons. Please try again or e-mail us.
Scheduled Food On Foot Tour Information
What is a FOOD ON FOOT Tour?
We bring fans of food and travel together in a large group mingling format for special walking/subway tours.
Where do FOOD ON FOOT Tours go?
Each tour covers one or more neighborhoods, most that tourists usually donít visit. If youíre passionate about what you eat, what you see and who you meet youíll love being part of a FOOD ON FOOT TOUR. Youíll enjoy multiple cuisines on each tour.
Do we go to restaurants?
Most tours cover casual places and takeout food. Our tours are a combination of noshing (New York for snacking), eating, people watching, sightseeing and subway riding. Youíll do it like New Yorkers do.
How long are Food On Foot Tours?
Tours are usually 3 to 5 hours depending on the tour. Click here for our schedule/calendar . Click on the tour you want for specific tour length. Tour times are usually accurate within 15 minutes but we cannot control circumstances such as mass transit or unexpected restaurant issues that are out of our control
How do we know when tours operate?
Click here for our schedule/calendar . Click on the tour you want for specific tour times.
What makes FOOD ON FOOT TOURS special?
We are a true eating tour, not a sampling tour. You purchase your own food and although we make recommendations, you get to enjoy what you like, not just what somebody gives you. In addition all our stops are surprise stops. We think thatís a big part of the fun. Vegetarians are welcome.
How much food is there?
Each tour has multiple stops so you can enjoy as much or as little food as you like. If youíre traveling with friends or family, sharing is a great part of the experience of a FOOD ON FOOT TOUR.
Do we know where weíre stopping?
You donít. A big part of the fun of a FOOD ON FOOT TOUR is the anticipation of each stop. There are usually many choices on a tour and you do not have to eat at every location.
How much will the food cost?
That depends on your appetite and the amount of people in your personal group. Guests usually average $15 to $20 per person for food on the tour not including beverages. Since our tours are designed to replace a meal (or even two) this is very reasonable for New York prices.
What do I need to bring?
Along with a MetroCard Bus & Subway Pass (available at all subway stations) please wear casual clothing and comfortable walking shoes. Click here for our schedule/calendar . Click on the tour you want for specific MetroCard requirements. You must show up at the tour meeting point with your MetroCard. We encourage you to bring water with you especially during summer months.
Are children welcome and do they need tickets?
Children are welcome but you must make a smart decision about bringing kids along. Since our tours utilize the subway, stairs are usually part of every tour. There is lots of walking plus subway riding and some ethnic cuisine stops. If this isnít something the kids would enjoy please come without them. If you bring kids and they cause a delay the tour will have to move on without you. Please be aware of this because tickets are NON-REFUNDABLE. Children who can walk need a ticket. Small children who are carried or are in a carriage do not need tickets.
Do I have to purchase FOOD ON FOOT TOUR tickets in advance?
Most of our tours sell out. It is highly recommended that you purchase tickets before you reach New York we have limited space and a limited number of tours. Guests that wait until the last minute are often shut out. Some dates have limited walk-up availability. You can call our main number and press #1 (1-631-491-0326) on any tour day after 9:30am for the latest updates.
What if I cannot find the meeting point?
Since all our tours are surprise tours we cannot divulge our stops so you must meet the tour at the starting point. After you purchase your tickets you will receive a detailed confirmation with very specific meeting point information. We urge you to be at the location 15 minutes before the start of the tour. Carry the confirmation with you and we will be at the meeting point by the start time. If you are lost we provide simple IF YOU ARE LOST instructions. Please use these instructions right away if you are lost. Meeting point information is also available on our main phone line by pressing #3. Live operators are not available to help you so please have all the necessary information with you.
Food For Fans Sports Tour Information
What is a FOOD FOR FANS BASEBALL Tour?
We provide everything you need to enjoy Americaís National Pastime. Our non-escorted tours include game tickets, baseball basics (for those new to the game), transportation tips and information, stadium tips ranging from must see spots to the best food items and also include different amenities such as meals inside or outside the stadium and souvenirs. Click on the tour you want for specific information. Season runs from April to September with post-season in October. We take the guess work out of attending the game and help make your experience special.
What is a FOOD FOR FANS SPORTS Tour?
We provide everything you need to enjoy the game. Our non-escorted tours include game tickets, transportation tips and information, stadium/arena tips ranging from must see spots to the best food items and also include different amenities such as meals inside or outside the stadium and souvenirs. We take the guess work out of attending the game and help make your experience special.
What teams do you offer packages for?
We offer packages for the Mets and Yankees baseball teams in the spring and summer. We will offer packages for other professional and college sports teams for the 2013-2014 winter season. We are not affiliated with the Mets or Yankees.
How do we know when tours run?
Click here for our schedule/calendar . Click on the tour you want for specific information.
Do I have to purchase FOOD FOR FANS TOUR tickets in advance?
Non-refundable advanced purchase is required at least 48 hours (or more) before the event.
Can I pick my section for the game?
Each tour has different price options depending on the game. We cannot promise an exact section but you can choose the type of ticket based on our availability. One of the benefits of our packages is that we use our knowledge of the arenas/stadiums to get you the best seats available in your section range.
How do I receive my tickets/certificates?
Each tour will give you one or more delivery options. if available so you can choose the one that works best for you. You can choose your option before check out so if the options donít work for you no purchase is necessary.
Food On Foot Tours On Your OwnTour Information
How do we know when tours operate?
Tours are non-escorted so you can take the tour at anytime.
What is a FOOD ON FOOT ON YOUR OWN Tour?
Itís a FOOD ON FOOT TOUR at your pace, on your schedule.
Where do FOOD ON FOOT ON YOUR OWN Tours go?
Each tour covers one or more neighborhoods, most that tourists usually donít visit. If youíre passionate about what you eat, what you see and who you meet youíll love being part of an ON YOUR OWN FOOD TOUR. Youíll enjoy multiple cuisines on each tour with most being smaller items.
Do we go to restaurants?
Most tours cover casual places and takeout food. Our tours are a combination of noshing (New York for snacking), eating, people watching, sightseeing and subway riding. Youíll do it like New Yorkers do. Since you are taking the tour as a single or in a small private group we may include restaurant options that cannot be included on a regular FOOD ON FOOT TOUR because of group size.
How long are FOOD ON FOOT ON YOUR OWN TOURS?
There is no set tour length since you are on your own but you should allow 2 to 4 hours plus travel time (depending on distance) if you are going to do the tour in one day.
What makes FOOD ON FOOT ON YOUR OWN TOURS special?
We are a true eating tour, not a sampling tour. You purchase your own food and although we make recommendations, you get to enjoy what you like, not just what somebody gives you. In addition all our stops are surprise stops. We think thatís a big part of the fun. You can also use the tour stops as a single tour or split the stops. With an ON YOUR OWN FOOD TOUR you have total flexibility and the tour can replace a meal, or two or three. And because the tour is self-guided you pay just one low price for the tour instead of a per person fee. Vegetarians are welcome.
How much food is there?
Each tour has multiple stops so you can enjoy as much or as little food as you like. If youíre traveling with friends or family, sharing is a great part of the experience of a FOOD ON FOOT TOUR. Vegetarians are welcome.
How do I receive the tour information?
Just order your tour using the ticket link and all the information you need will be sent to you via e-mail so you can print it out or read it on your mobile device.
Feasts and Finds Information
What is a FEASTS & FINDS?
Feast & Finds are unique experiences in the NY metropolitan area, normally with a food component. From a celebrity chef dinner to the hole in the wall ethnic restaurant you donít know about to a picnic to all you can eat extravaganzas we bring you one-of-a-kind events that make your stay in town special, even if you live here.
What makes FEASTS & FINDS special?
Feast & Finds is special because it is all about innovative fun. Every FEAST & FIND get-together is different and because our guests are from all over the world youíll never know who youíll meet. You might meet a chef, tv personality or sports figure or you might enjoy custom craft beers. You might be in a class cooking your own dinner or you might be having a gourmet summer picnic in a private park or space. You might be at an authentic ethnic restaurant you would have never found on your own and you might just be somewhere you never expected to be. But wherever we are we hope youíll be part of it.
How do we know when FEASTS & FINDS Get-togethers run?
Click here for our schedule/calendar . Click on the word Feasts to find out about event times and information.
How do FEAST & FINDS events work?
When you click on the calendar you will receive a description of the event and some indication of the area where the event is taking place. The description will include pricing within the details. You will also be given some transportation information .After you secure your tickets your confirmation will include specific location and transportation details.
Are there any age restrictions?
The event description on the calendar will have age appropriate information.
What does the FEAST & FINDS get-togethers include?
Each event description explains exactly what the event includes. Some events include transportation and others donít. Events that include transportation meet at a central location such as a train station. Events that do not include transportation include the exact event location, transportation options, estimated travel time and detailed directions. Only the items noted in the event description are included. Guests are responsible for any other costs they incur.
Is there anything else I need to know about FEAST & FINDS get-togethers?
Yes. FEASTS & FINDS is set up as special events. Most of these events have limited capacity. Because of that all events are strictly non-refundable. Since these are unique private events the venue or vendor may require a specific minimum number of attendees. If you order tickets for a FEAST & FINDS Get-together YOU MUST provide an e-mail that you have access to. If we donít reach the minimum number required of attendees the venue or vendor may cancel the event. If this happens you will receive an e-mail no later than 24 hours before the event notifying you of the cancellation and a full refund will be issued to your credit card within 6 business days. In addition certain events such as time sensitive dinners, boat trips, train departures require that you be on time. Specific requirements must be agreed to before you complete your booking. We are not responsible in any way if you show up for a cancelled event. We are not responsible in any way if you show up for or are late for an event you are required to be on time for and no refunds will be issued under any circumstances.
Group/Private Tour Information
Do you offer group tours?
Yes. We offer private group tours for 10 or more.
What type of tours do you offer?
We offer escorted food and sports tours or combination tours. You are welcome to choose one of our existing tours or customize your own.
Is food included on the food tours?
Guests can purchase their own food just like on our scheduled tours or food can be included.
Where would you meet us?
We can meet private groups at a hotel or any other meeting point and use the subway, if necessary or we can meet at a spot in the neighborhood we are touring. Guests can purchase their own food just like on our scheduled tours or food can be included.
How far in advance do we have to book the tour?
There is no set time. Dates are based on availability.
How much do group tours cost?
Tour fees are based on type of tour and number of guests. For information please view our group tour page.
Do you work with tour operators?
Yes. We work with tour operators and we can customize a tour to fit an itinerary. Advance notice is required.
Can we book a private FEASTS & FINDS event?
Yes. FEASTS & FINDS are special events that can be customized for a private group. Pricing, terms and conditions are unique to each event.
How do find out about group tours and events?
Click here for group tour information and pricing.