Welcome NY Explorer Pass Visitors
Dear NY Explorer Pass Guest,
It will be our pleasure to have you on a tour based on availability. You’ll love our tour(s) as a chance to see neighborhoods outside of tourist areas. It's lots of fun, relaxing and our tours replace a meal or two. We have been rated as one of the top 5 food tours on TripAdvisor’s Things To Do In NYC since 2009. You can read our reviews on TripAdvisor by clicking here. To secure a ticket we will need the NY Explorer Pass order number, reference number and if you already have your passes, the pass numbers.
As a New York Explorer Pass holder we ask that you please read about the FOOD ON FOOT TOUR before you order your tickets. If you’d like to join a tour after reading about FOOD ON FOOT TOURS please continue to read all the information before you start the ticket process below.
Food On Foot Tours is NOT the same
experience as standard food tours.
We offer a uniquely different tour!!
Carefully read the
ABOUT THE FOOD ON FOOT TOUR
IF THIS IS NOT THE EXPERIENCE YOU EXPECTED OR WANT WE ASK THAT YOU
DO NOT BOOK THIS TOUR!!
PLEASE SHARE THIS INFORMATION WITH EVERYONE IN YOUR PARTY.
WE STRIVE TO HAVE ALL OUR GUESTS BE HAPPY!!
FOOD ON FOOT IS A:
*Fresh food/smaller on-the-go item style tour.
*Mingling getting-to-know others relaxed tour.
*Food tour with some neighborhood history.
FOOD ON FOOT IS NOT A:
*Sit down food tour. We are FOOD ON FOOT.
*Gourmet food or sampling tour. Samples are not provided.
*Private or small group tour.
*History tour with food.
YOU MUST READ THE ABOUT THE FOOD ON FOOT TOUR SECTION BELOW BEFORE YOU BOOK SO YOU KNOW EXACTLY WHAT TO EXPECT. IF THIS IS NOT THE EXPERIENCE YOU WANT OR EXPECTED PLEASE DO NOT BOOK THIS TOUR.
ABOUT THE FOOD ON FOOT TOUR: Our tour is a QUALITY FRESH FOOD EATING TOUR. It is NOT a sampling, gourmet or food preparation and information tour. YOU PURCHASE YOUR OWN FOOD (most people average about $15 to $20 for food on the tour and the tour will replace a meal) AND METROCARD (subway pass) and since this is first and foremost an eating tour we want you to experience the city and its eateries the same way New Yorkers do. That means THERE ARE WAITING TIMES for food to be prepared and for people to finish. That’s why we are a relaxed informal getting-to-know other people, see neighborhoods mingling tour. We are not a small group or private tour (our groups go up to around 35 people when sold out). We are an eating tour with some neighborhood history and NOT a history tour with food. Each stop is a surprise but you are not obligated to purchase items at any location. Because we go to permanent locations we cannot change the geography and “move” the shops, so there is no set order such as savory to sweet or smaller to larger items. There are usually many choices at each location. Many of our stops are at smaller places so there is both inside and outside eating on each tour and walking with food. Remember, we are FOOD ON FOOT so many places do not have seating and bathrooms are available but limited on each tour. Please remember our tour includes the subway (most NY subway stations are not handicapped accessible) and plenty of walking. If you are handicapped please call us to find out how we might be able to accommodate you. Part of the tour time involves traveling and a tour introduction period. Tours are rain or shine. Tour times are usually accurate within 15 minutes but we cannot control circumstances such as mass transit or unexpected restaurant issues that are out of our control. IF THIS IS NOT THE EXPERIENCE YOU ARE LOOKING FOR PLEASE DO NOT PURCHASE THESE TOUR TICKETS.
FOOD ON FOOT TOURS SMART DESTINATIONS/EXPLORER PASS HOLDER TICKET
As a Smart Destinations Pass holder you are entitled to purchase one free GOLD PASS TICKET on this system only for each pass that you have. GOLD PASS TICKETS are $49 for most tours, but can be higher. Free GOLD PASS TICKETS are the ONLY ticket accepted with your pass. If you order a non-refundable ticket or any type of paid ticket you will not receive a refund for any reason and your pass will not be accepted for the tour you book. Please note: Although your tickets are free on this system you are authorizing a purchase under the terms noted below.
We require a CREDIT CARD to secure your purchase of free GOLD PASS TICKET(S).
We reserve the right to authorize or charge your card the retail price of the ticket(s) ordered. The card is to confirm your purchase of a GOLD PASS TICKET and to insure guests show up. Our tour space is limited so if you don't show up to the proper meeting point or are late your card will get charged the GOLD PASS TICKET rate for the tour chosen. It is our only way to operate with Smart Destinations Pass, since with the tour being FREE to pass guests like yourself some people request tickets for tours and don't bother showing up. If you show up at the proper meeting point on time the tour becomes free with your Smart Destinations Pass only when you present your pass and there will be no charge or you will be issued refund for each of your guests that show up if your card has already been charged. YOU ARE PURCHASING A GOLD PASS TICKET TO THIS EVENT AS YOU WOULD TO A SPORTING EVENT AND LIKE A SPORTING EVENT THIS IS A NON-REFUNDABLE EVENT. YOU ARE RESPONSIBLE FOR THE COST OF THIS EVENT IF YOU DON'T SHOW UP OR ARE LATE AND MISS THE GROUP. WE PROVIDE COMPREHENSIVE MEETING POINT INFORMATION ON YOUR CONFIRMATION, OUR WEBSITE AND MAIN LINE PHONE NUMBER. IT IS STRICTLY YOUR RESPONSIBILITY TO BE AT THE MEETING POINT. There are NO EXCEPTIONS under any circumstances. Your GOLD PASS TICKET entitles you to a cancellation option ONLY up to 48 hours before the tour for a $15 per ticket fee. Your cancellation e-mail must be received at least 48 hours before the tour. Our official policy is no switching privileges. You must complete the first two stops on the tour for your pass to be valid. Please note: As a Smart Destinations Pass holder you may also purchase one of our SPORTS TOUR PACKAGES through our website using code NYSTP for 10% off and one of our ON YOUR OWN EXPERIENCES for 50% off with code NYPFAF.
IMPORTANT NOTE TO NY EXPLORER PASS HOLDERS:
Use of a NY Explorer Pass for no-shows is strictly forbidden. If you book for a set number (example- 4) with four NY Explorer Pass cards and only three people show up we cannot submit four New York Explorer Passes. The fourth person will be treated as a no-show and your credit card will be charged the GOLD PASS TICKET rate in accordance with our booking policy. PLEASE DO NOT ASK YOUR GUIDE TO SUBMIT A NY Explorer Pass FOR SOMEONE WHO IS NOT PRESENT. This is in direct violation of our agreement with NY Explorer Pass and is not possible for any reason. Anyone not present for ANY reason will be charged for a GOLD PASS TICKET. Tickets are strictly non-cancellable except where noted above.
IF YOU ARE TRAVELLING WITH YOUNG CHILDREN: No tour ticket is needed if the pass program does not require the child to have a pass, however, if the child does not have a pass and you purchase a free tour ticket for the child your credit card will be charged. The pass program will not reimburse us for a space you have used without a pass. The number of free tickets purchased must match the number of passes you have.
NY EXPLORER PASS HOLDER TICKET PURCHASE GUIDE
1- It is strongly recommended that you complete your ticket order before you arrive in New York. Live staff is not available at all times and many NY Explorer Pass holders who wait until they get to New York to order their tickets miss out on the tour because they are unable to connect with us on short notice. We cannot guarantee walk-up availability. You are only guaranteed space on the tour by completing your ticket order.
2- Click the button at the bottom of this page to select the tour you would like to go on and complete the Food On Foot Tour request form. This is only a request. It does not indicate ticket availability. WE STRONGLY RECOMMEND that you first check for real-time ticket availability by CLICKING HERE. Click the tour you’d like on the calendar(make sure the date shown is the one you want). The number of remaining tickets will show when you scroll down the quantity tab. DO NOT ORDER TICKETS THERE. THOSE ARE PAID NON-REFUNDABLE TICKETS ONLY and if you order there YOU WILL BE CHARGED and your NY Explorer Pass will not be valid for the tour you paid for. For NY Explorer Pass tickets click the blue ORDER TICKETS link provided below.
3- After you submit the request form you will receive an email with the directions for ordering your tickets. DO NOT DELAY. Your tour is NOT confirmed until you order your tickets.
4- Many of our guests say they should have taken our tour first since we give you helpful information for your trip and the tour gives you an overall perspective of the city. As a New York Explorer Pass holder you may reserve a second tour within the same week for only $25 per person now or after your first tour with us based on availability. Second tours are strictly non-transferable and non-cancellable as you are receiving a special discount rate of almost 50% off. The second tour must be pre-paid and booked directly through our office. THE SECOND TOUR DISCOUNT IS STRICTLY FOR NY Explorer Pass HOLDERS FOR A SECOND TOUR. IT IS NOT FOR YOUR GUESTS WHO DO NOT HAVE A NY Explorer Pass. IF YOU WOULD LIKE TO HAVE SOMEONE WITHOUT A NY Explorer Pass JOIN YOU ON A TOUR PLEASE HAVE THEM PURCHASE TICKETS VIA OUR WEBSITE WHEN YOU SECURE YOURS SO THEY ARE NOT SHUT OUT. WE CANNOT GUARANTEE WALK-UP AVAILABILITY.
Please note: Your tickets are only free if you arrive for the tour on time. Having a NY Explorer Pass DOES NOT guarantee tour space until you confirm your ticket order. Please order your tickets early. We do not accept reservations. You must purchase your FREE tickets to be guaranteed space on a tour. By purchasing tickets you agree to all the payment provisions noted.
|Read ALL the above information before you proceed. Check for availability first, as noted in #2 above. Failure to read the terms above may result in charges. All terms are final and must be agreed to.|